Bob Jordan, President & CEO

Last week we said goodbye to our longtime President & CEO, Bob Jordan. Bob left a position he lived and loved for 34 years. He took us from a single small retail shop with a handful of employees to an organization with 300+ employees and multiple stores, the organization has grown dramatically under his leadership. Bob believes in the power of work to change individual lives and has seen many successes over his term, and each and every Goodwill person was treated like a family member. There isn’t enough that can be said for his personal relationship with nearly everyone, his community involvement, his dedication to our mission and to the incredible success that we’ve experienced under his leadership. We wish him well in his retirement.


Michelle Roberts

The Marion Goodwill Board of Trustees and Staff would like to welcome and congratulate Michelle Roberts on her new role as President & CEO of Marion Goodwill. Her knowledge, enthusiasm, commitment and vision for the future will help us fulfill our mission to reach and shape lives and positively impact the communities we serve. Congratulations Michelle.

Marion Goodwill Continues Path of Excellence with CARF Re-Accreditation

Marion Goodwill Industries is pleased to announce the renewal of accreditation by the Commission on Accreditation of Rehabilitation Facilities (CARF) International, an independent, nonprofit accreditor of health and human services providers.

This three-year accreditation for Goodwill’s community employment- job development services cements more than 40 years of exceptional service to individuals with barriers to employment.

CARF was complimentary of Marion Goodwill’s exceptional service and reputation:

  • The employment specialist serves each consumer as of that person was the only consumer. The specialist exudes warmth, compassion, flexibility, and a strong spirit of encouragement and honesty. The specialist’s professional mission is to see that every consumer meets the goal to work. The specialist accomplishes this through abundant communications with consumers, referral sources, and stakeholders while maintaining the consumer’s right to confidentiality and privacy. The specialist connects well with consumers, especially since the onset of COVID-19 when it became clear that consumers were experiencing issues with mental health. The specialist describes the most rewarding aspect of her job is being able to “help consumers overcome barriers to get the jobs they want.” One consumer experienced difficulties and the consumer’s case was closed by the Ohio Department of Developmental Disabilities; however, the organization kept the consumer’s case open and helped the consumer achieve employment that has now been held for four years. Employers reach out to Marion Goodwill Industries for candidates to fill their open positions.
  • Marion Goodwill Industries’ staff members are clearly dedicated professionals who work hard to achieve excellence. It is also clear that they are a fun bunch of people who hold one another in warm regard.
  • Marion Goodwill Industries is also applauded for identifying alternative methods for persons served to fully participate in the services during the health pandemic and while schools were on lockdown.

A signature benefit of CARF Accreditation for consumers is the determination that a provider is committed to continuously improving service quality and focusing on the satisfaction of the persons served.

Marion Goodwill Industries CEO Retires, and Successor Named

After 34 years of service to Marion Goodwill Industries, Bob Jordan, President and CEO, announced his plans to retire in the winter of 2020. His last working day will be June 30, 2021.

Jordan was named President & CEO of Marion Goodwill Industries in 1987. During his tenure at Marion Goodwill Industries, the organization:

  • grew from employing 25 people to more than 300;
  • expanded retail operations from 1 to 10 locations including
  • increased annual revenue from $250,000 to over 11 million to support the growth of programs & services
  • created the Marion Goodwill Wheel-a-Thon
  • opened the Goodwill Education & Training Center
  • increased the number of persons served to more than 6000 annually
  • developed community partnerships in the 5 counties we serve
  • now owns and operates 23 rental units for low income & accessible housing

Jordan and his wife Jan have four sons and nine grandchildren. He plans to continue to live in Marion and stay involved and supportive of the Marion community. After retirement, his plans include spending more time with his friends and family, time at Lake Erie and traveling.

Jordan stated that he appreciates the strong community support over the years and the opportunity to lead such an outstanding organization.

Paul Omness, past chair of Goodwill’s Board of Trustees shared, “We mark this period in our Goodwill’s history with a change in leadership. Our longtime CEO, Bob Jordan, is leaving a position he lived and loved for 34 years. Bob took us from a single small retail shop with a handful of employees to an organization with 300+ employees and multiple stores and has grown the organization dramatically under his leadership. He believes in the power of work to change individual lives and has seen many successes over his term, and each and every Goodwill person was treated like a family member. There isn’t enough that can be said for his personal relationship with nearly everyone, his community involvement, his dedication to our mission and to the incredible success that we’ve experienced under his leadership. We wish him well in his retirement.”

With Jordan’s retirement approaching, Goodwill’s Board of Trustees announced, effective July 1, 2021, Michelle Roberts has been named President and CEO.

Roberts is currently the Senior Vice President of Human Resources and Mission Services for Marion Goodwill. She has been employed with Marion Goodwill for 12 years. Roberts has a Master in Business Administration from Franklin University and an undergraduate degree in Education plus 40 hours in Education at the Graduate level from The Ohio State University. She is a 2019 graduate of the Goodwill Industries International Executive Development program.

In her current role, Roberts has developed, applied for, been awarded, and managed 26 programs/grants, which have served over 6000 community members in a year.  Her vision is to focus daily on the organization’s growth, employee’s personal development, community awareness, and community partnerships while achieving goals and outcomes, impacting those that Goodwill serves while enjoying what we do.

In addition to her role at Marion Goodwill Industries, she has served as a Board Member on the National Alliance of Mental Health (NAMI), Core Member of the Marion Area Workforce Acceleration Collaborative Board of Directors (MAWAC), volunteered as an Ally for Bridges Out of Poverty, participated in the Marion Area Chamber of Commerce HR and Safety Council and has been an active member of Family Life Church.

“I could not be more grateful to accept the position as President/CEO to this well-established and well-loved organization that consists of an extremely talented team and long history of dedication to Crawford, Delaware, Marion, Morrow, and Union counties,” says Roberts. “My goal in leading this organization is to build on the achievements of the past 44 years.

Roberts resides in Marion County with her husband Jeremy and their two children, Brandon and Brittany. 

“One of the pivotal times in the life of a very successful organization is when there is a transition in the leadership. There is no question Marion Goodwill has grown and prospered, both in terms of community impact and financial outreach, during Bob Jordan’s tenure as CEO. One of the things Bob has done very successfully is facilitate the development of his leadership team.” states Don Stone, chair of Goodwill’s Board of Trustees.  

“Someone once said, in order to guarantee the continuing success of an organization the most important thing a CEO can do is groom their replacement. By mentoring, encouraging, providing opportunities for advancement and seeing to it that requisite leadership skills were developed, he did exactly that and the evidence is in the hiring of Michelle Roberts as his successor.”

“Michelle is intimately familiar with how and why Marion Goodwill has achieved a very high level of success. With her knowledge, enthusiasm, commitment and vision for the future of the organization, and with the support of the Board of Trustees, she will guide it in efforts to continue to fulfill its mission to reach and shape lives and positively impact the communities it serves.”

Virtual Wheel-a-Thon

Now more than ever, we are so grateful for the community that has funded, volunteered, celebrated, and advocated for Marion Goodwill through the years at our annual Wheel-a-Thon event.

Unfortunately, due to COVID-19 restrictions we will not be able to hold our Wheel-a-Thon event this year. Because our mission of “Building Lives That Work” has not stopped during the pandemic, we are asking you to continue to support our work this year through our Virtual Wheel-a-Thon.

Our Virtual Wheel-a-Thon is simply a request for a financial donation to help support our programs and services. Goodwill’s Workforce Development Department and Mission Services programs help individuals with disabilities and other barriers to employment explore possible careers, prepare for the job market, and find appropriate employment opportunities within their community.

Your financial support helps individuals such as Jordan, find purpose, pride and dignity. Jordan was born with spina bifida and uses a wheelchair, but that does not stop him from getting where he wants to go. Jordan was introduced to Goodwill at the age of three when he attended one of our Wheel-a-Thon events. Jordan and his family are active race participants and have won the past ten (plus) years.

Jordan has participated in several Goodwill programs. During the Summer Youth Program, he worked in the contracts division at Goodwill, where he learned skills needed for the world of work. He has also worked with our Workforce Development Office and Vocational Rehabilitation Services.

Through our Strengthening Families Program, we were able to help Jordan purchase his first bicycle, a three-wheeled hand cycle. Jordan loves boating, camping, video games, hanging out with his best friend and racing in the Goodwill Wheel-a-Thon!

Supporting the Virtual Wheel-a-Thon, is the safest, simplest, and most effective way to financially support us, as we adapt to ever-changing circumstances due to COVID-19.

Thank you in advance for your financial donation. Please call (740) 223-3114 with any additional questions. Click here for a sponsor form.

We’re Back!!

Color of the Week sales are back! Visit your nearest Goodwill store in Marion, Delaware, Union, Crawford and Morrow counties to get 50% off Color of the Week tagged items. Every purchase funds job training and placement services that assist persons with disabilities and other barriers to employment gain valuable skills, education, and personalized service to help them achieve their career goals.

Updated Retail Store Hours

We are expanding our hours at the following locations starting June 14th, 2020: Galion, Mt. Gilead, Marion, Marysville and Sunbury. The hours will be: Sunday: 10am-6pm & Monday – Saturday: 9am-8pm.

For directions and more information – visit:

In Need of Employment Assistance?

Our Education & Training Center offers help for all your employment needs, including:

  • Job Search Techniques
  • Job Leads & Placement
  • Resume Writing
  • Interview Skills

Call 740.751.4282 or email for additional information

It’s Goodwill Week

For more than 60 years, local Goodwill® organizations across the United States and Canada have celebrated “Goodwill Week” during the first full week of May. Our mission is to help people find jobs and build careers that will allow them to thrive.

That’s why we’ve curated some of our top job and career and advice to help you put your best foot forward in 2021. Happy Goodwill Week!

Interviewing 101: Questions to Ask The Employer

An interview isn’t just a chance for the employer to get to know you—it’s also a chance for you to get to know the company at which you’re applying. Just as the hiring manager is trying to figure out whether you’d be a good fit for the company, you in turn should make sure that the job, company culture and work environment is a good fit for you! Read More.

Help! I Work With Lazy Coworkers and Sometimes My Boss Doesn’t Notice

When you show up to work and give your best effort, it can be really frustrating when you see someone not putting in the same energy — especially if it means you have to do extra work to compensate. Read More

First-Time Tips for a Teen Job Seeker

Finding a job can be tough at any age, but especially if it’s your first job and you’re a teenager. The good news is that there are a lot of jobs teenagers can do! In your job application, you’ll want to highlight your past experience and current skills that demonstrate your likelihood of being successful in your first job. And, you will want to be aware of the laws and restrictions that apply to workers under 18. Read More.

Celebrate Earth Day and Earth Week with Easy, Eco-friendly Activities


Goodwill Provides Tips to Live a More Sustainable Lifestyle While Helping Others in Your Local Community

Earth Week is a great time to examine personal habits and think through ways to live more sustainably. Even small changes can make a big difference in reducing each person’s environmental footprint. Imagine the difference you can make by integrating these easy eco-friendly activities.

Integrate Goodwill This Earth Day: Clean out your closet and other storage areas in your home and donate the things you no longer need to Marion Goodwill. Goodwill recovered the value in 3.7 million pounds of people’s used goods, giving these items a second life. Shop at Goodwill stores to save on the natural resources needed to make new items. Remember to bring a reusable bag with you!

Be Earth Friendly at Home: Simple changes at home can be good for your quality of life. Consider using reusable cloth towels and napkins instead of paper — just toss them in with your laundry when needed. Use reusable containers, cups and straws whenever possible, and consider planting an indoor or outdoor garden as well. Having greenery indoors and outdoors brings life and color at home.

Save Energy: Do your research to save energy at home. Switch your devices to eco-friendly mode when those options are available. Unplug any electronics you don’t use regularly. And think of other small ways to save and reuse water at home to make a big difference for the planet.

“Embracing earth-friendly activities like donating to and shopping at Goodwill and simple changes at home can bring new life to our spaces and help our preserve our environment,” said Kathy Wink, VP Marketing, at Marion Goodwill. “Begin simple shifts now and imagine the difference you’ll make by Earth Week next year.”

When you support Goodwill, you are helping people earn jobs, advance their careers and care for their families. Visit to learn about how Goodwill helps our local community. 

March 2021

March is National Developmental Disabilities Awareness Month, a time for us to celebrate the valuable contributions and gifts of individuals with developmental disabilities in all aspects of community life. It’s also an opportunity to raise awareness of the barriers to inclusion many individuals with developmental disabilities still face.

At Goodwill, we celebrate the personal and vocational success of individuals with disabilities every day!

In honor of Dr. Seuss’ birthday, March is designated as National Reading Month – a month to motivate Americans of all ages to read every day. Reading is fun and has many benefits, regardless of your age! Visit one of our nine Goodwill stores to find your next great read, just in time for National Reading Month!

Girl Scouts Good Turn Day
Saturday, March 20th

Good Turn Day has become a community tradition between Goodwill and Girl Scouts of Ohio’s Heartland.

Scouts do a Good Turn by collecting gently used items (such as clothing, books, shoes, purses) to bring to their local Goodwill and are honored with a “Good Turn” patch for participating. Your participation also helps make the general public aware of Goodwill’s mission and need for donations of quality gently used goods. Once items are received, they are processed and sold in Goodwill’s nine retail stores to support its mission of helping people prepare for, find and keep jobs. Your donations also keep millions of reusable items out of local landfills, making your good turn also good for the environment.

Each scout is asked to collect three bags to donate. For more information about Good Turn Day, contact Kathy at 740.223.3114 or

Thrift Love

Show a little love for Valentines Day with this X and O pillow ❤️

Click here for directions:
#ThriftLove #DIY!

Marion Goodwill Store Receives Patriot Award

Destin Childers, Associate Manager at our Marion store nominated Store Manager, Sharri Moose for her support of his service in the National Guard and Reserve Force. The Patriot Award reflects the efforts made to support citizen warriors through a wide-range of measures including flexible schedules, time off prior to and after deployment, caring for families, and granting leaves of absence if needed. Marion Goodwill is proud to support Destin and the National Guard and Reserve Force.

Ditch Day

January 17th has become know as Ditch New Year’s Resolution Day. That’s because so many people drop their resolutions within the first few weeks of the year. Goodwill suggests doing the ditch-and-switch instead!


Typically, New Year’s resolutions are tough to keep; according to one study, only 7 percent of people who made resolutions in 2019 actually stuck to them.

If you’re among the many people who’ve already set aside your New Year’s resolutions, think about doing good this Ditch Day by volunteering, mentoring, or having a social impact by donating to or shopping at Goodwill.

Don’t just ditch your New Year’s resolutions. Instead, switch to a new solution. Think about doing something you’ll hold onto throughout the year. Goodwill can help you ditch and switch. Go to to learn more.

How to Ditch and Switch:

Think less about the doing and more about the outcome. Having the right mindset can make all the difference. So, rather than pressing yourself by thinking “I have to clean this room today,” allow yourself to look forward to the finished product, “I’ll be happy when I can walk into the room without tripping over all of my stuff!”

Little steps add up to big steps. You know the old expression about not climbing a mountain in a single leap? It’s true here as well. Small steps for organization could include focusing on one room at a time. Or you could organize your clothes on one day, saving other days for household items or for cleaning up your inbox or files. As you check each item off your list, you’ll be closer to your larger goal.

Consider what’s most important to you. Maybe you really like helping other people. Maybe you want to protect the environment by recycling what you don’t need. Or perhaps you’d like to do something good in your local community. Goodwill can help with all sorts of ways to ditch your resolution and switch to a new solution. Go to for more!

%d bloggers like this: